Frequently Asked Questions
Frequently Asked Questions
1. What is the DEED Ring?
The DEED Ring is a sleek electronic tasbih ring designed to help you stay grounded through dhikr (remembrance of God). With every tap, you can count and reconnect- anytime, anywhere.
2. How does the DEED Ring work?
Each time you tap the sensor, the ring vibrates subtly to confirm your count. It tracks your dhikr and you can edit/customize the Dhikr of choice on the app.
3. What’s included in the box?
- DEED Ring
- Magnetic charger
- Instruction manual
4. How long does a single charge last?
It depends on how often you tap. For some, it lasts a full day or two, but if you’re using it a lot (think: thousands of taps), you may need to recharge midday. It’s similar to how your phone’s battery works—usage varies!
5. Is it waterproof?
The DEED Ring is water-resistant. You can safely make wudu with it, but avoid fully submerging or drenching it- just like you would with any tech device.
6. Do I have to keep the app running to use the tasbih feature?
Nope! You don’t need to have the app open or running. The ring automatically saves your taps, and you can sync them to the app later.
7. Does the ring show the count, or is it only in the app?
The ring itself doesn’t have a display. Your count is saved internally and will show up in the app when you sync it.
8. How do the prayer time reminders work?
The ring vibrates when it’s time to pray. It’s synced to your location through Bluetooth and updates automatically—no need to adjust anything manually.
9. Can I return or exchange my ring?
We don’t offer refunds, but if there’s an issue with your ring, we’re happy to help troubleshoot or replace it. Just fill out our Issue Submission Form and we’ll take care of you. Please contact us via email or through Instagram.
10. My ring isn’t working—what should I do?
We’re so sorry you're having trouble. Please submit a support request through our Issue Submission Form with your order number, ring size, and a short video showing the issue so we can help quickly. Please contact us via email or through Instagram.